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Terms of purchase and other info

2017-01-17

Buy

You must be over 18 years to register as customer at mixin.se. We deliver to Sweden, members of EU, Åland and Norway.

Order Value

We have no minimum order value.

For companies

For smaller orders, we recommend that you use our regular ordering.

For larger orders, please contact us in good time for us to ensure that we have products in stock. Make a request to us at info@mixin.se and indicate the products you are interested in, number, date of delivery, and delivery address and we will contact you as soon as possible.

Prices

All prices are in swedish crone (SEK) and including VAT if nothing else is stated. We reserve the right to change our prices and conditions without notice. It is important that you take part of our current terms before you conclude your order. Current prices is listed on mixinhome.com website at the time of purchase. We reserve the obviously erroneous prices.

For purchases from Norway and other countries outside the EU, VAT will be added in the destination country and customs clearance fee plus any customs. This will be charged later in the recipient country.

Shipping Cost

DHL Service Point in Sweden: Shipping cost is 49 SEK regardless of order size. Supplied to both private and business addresses. Goods that are bulky can not be sent to DHL Service Point.

DHL Paket within Sweden: Shipping cost is 179 SEK regardless of order size.

Letter mailing within Sweden: Shipping is always 49 SEK regardless of order size. Supplied to both private and business addresses. Can only be selected for smaller goods and when the purchase price is less than 500 SEK.

Shipping to Norway, Åland and other countries outside EU: Shipping is SEK 300 excluding VAT regardless of order size. Note that VAT and custom clearance fee and customs can be charged in the recipient country.

Shipping to other countries in EU. The shipping cost is approx. 40 SEK incl. VAT regardless of order size. If possible, we will send the shipment by registered mail instead.

Payment

- Online Card Payment. Fee SEK 0 .
Payment may be made with VISA or Mastercard. We work with Samport / Tellus Pay is our payment switch, certified partners and approved by the card companies. When you make a card information sent through an encrypted connection directly to the bank and never reaches us.

PayPal

- PayPal. Fee SEK 0 .
You must have a Paypal account to use this payment method. Once you approve your order, you are sent to PayPal to login and accept payment.

Provided for you as an individual to act against the bill is that you are over 18 years, is a Swedish citizen (Swedish security number) and have no credit history. The address you enter must be the address you are registered on.

Provided for companies to have to act against the bill is that it has a Swedish organization number and have no credit history. The address must be the same address as the company is registered to.

Order Confirmation

An order confirmation will be sent to the email address submitted at the time of ordering.

Gift Wrapping

You can order gift wrapping at a cost of SEK 15. You can also choose to attach a card with a personal greeting at a cost of SEK 25. Read more on this gift wrapping.

If you send several gifts to the same address sampackas in a box if possible.

Supply to other recipients

You can choose delivery to another receiver when you get to the checkout. Supply to other recipients can only be done at the direct or card.

Shipping / Delivery

We send the packages as soon as possible, usually within 1-3 business days from the time we received the order. Orders with products that are pre-ordered are sent as soon as all products are in stock.The packages delivered by mail, according to the Post's conditions, usually 1-2 days after the mailing date. Longer delivery can occur in foreign orders.

When supplies from us, you get the date represents a notification via e-mail to the email address you provided when ordering the moment. The announcement from us down the package the package number and you can track the delivery via the postal site www.posten.se.

Recorded can be delivered to both individuals and businesses and delivered to your nearest service point. If you are in the order indicated that you want SMS notification you will receive an SMS when the package has arrived in the service instead. Business can only be delivered to the company and delivered directly to your business address.

Delivery is currently in Sweden and Finland, Åland and Norway and other European countries.

Not extradited package

When not extradited package is returned to us, we reserve the right to charge you at least 300 SEK regardless of purchase price to cover shipping / return shipping and handling charges.

Note: Remember that if the recipient has not removed the package from the delivery point in 14dagar returned the package to us according to the Post condition.

Pre-order

Some products can be pre-ordered if they are expected in stock shortly. Ordering takes place as usual in the online store. If you order other items at the same time they are sent in the same shipment when the pre-ordered goods are received in stock. NOTE! Specified time when the product is expected in stock are approximate and may change slightly.

Products not in stock

If the item is set to be ordered, it means we do not have the item in stock. You order by acting as usual in the online store. Goods are ordered from our supplier after we receive the payment of your order. NOTE! Stated delivery time is approximate and may change slightly.

Please note that it is not open purchase or exchange rights on these goods!

Open purchase

In the open purchase apply the conditions laid down in the distance and doorstep Act. It means that you have the right to cancel your purchase or switch to another product within 14 days from the receipt of goods, provided that the goods are unused and left in its original packaging. The cooling-off period starts the day you receive the goods. To read about the distance and doorstep Act, go to the Consumer Agency's website www.konsumentverket.se.

To change an article, contact us via e-mail: info@mixin.se before sending the goods. You will receive a message back from mixin.se with the return number. You represent yourself for return shipping and transport risk if you wish to return or exchange an item. We will not solve the returned goods sent to the head or who are not fully stamped. When the returned goods are inspected by us and accepted the return, we'll send you exchange goods or reimburse the purchase price as soon as possible or within 30 days from the receipt of return. Note that you must pay any invoice, even if you returned a product.

In return, we recommend the Post Service Mail Customer Return ". You request a freight bill of entry or mail the agent and pay a freight unit of 105 SEK (from July 1, 2008) for packages up to 20 kg.

Right of withdrawal and open purchase in 14 days does not apply to companies.

Complaint

At complaints apply Consumer Protection. To read about the Consumer Protection, go to the Consumer Agency's website www.konsumentverket.se.

If you upon receiving notice that the shipment is damaged transport, you should immediately complain to the Post or the delivery point. At the transport damage is not directly visible, you should notify the item within 7 days. Call the Post's customer service private so get them package with you and then we replace you with new products. Remember to keep the packaging with the goods unless otherwise agreed by the postal customer.

If a product is defective or felexpedierad, contact us within 14 days after delivery via
e-mail: info@mixin.se before sending the goods. We are for freight charges if complaints, but you stand for

Personal data

Personal information stored in our customer database when you register as a customer for us. No unauthorized access to the register and the data will not be communicated to other companies with the exception of Samport Bill and me who are our partners and handles payment and billing. Customer register in accordance with the Personal Data Act (PUL). For more information on the Personal Data Act read here: www.pul.nu.

We do not save personal number in our customer, it is only used in a bill payment to our partners Kreditor to make a credit check when you buy the invoice.

Cookies

Denna webbplats använder "cookies". En cookie är en textfil som en webbserver lägger in på din hårddisk. Cookies används bl.a. för besöksstatistik och för att beställningsfunktionen på mixin.se ska fungera. Utan cookies skulle du t.ex. inte kunna backa i beställningen utan att behöva fylla i alla uppgifter på nytt varje gång. Du kan välja om Du vill acceptera en cookie eller inte. Om du inte accepterar användandet av cookies kan du stänga av cookies via din webbläsares säkerhetsinställningar. Du kan även ställa in webbläsaren så att du får en varning varje gång webbplatsen försöker sätta en cookie på din dator. Obs! Att stänga av cookie-funktionen kan innebära att du inte får tillgång till alla sidor, eller får felmeddelande på vissa sidor. Läs mer om cookies på Post- och Telestyrelsens webbplats, på adressen www.pts.se.

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